Refund & Cancellation Policy

Paperboat Holidays LLP - Clear and Fair Cancellation Terms

Home / Refund & Cancellation Policy

1. Cancellation by Client

We understand that plans can change. If you need to cancel your booking, please contact us immediately.

How to Cancel:

All cancellations must be submitted in writing via email to bookings@paperboatholidays.in

Standard Cancellation Charges:

Time Before Travel Cancellation Charge
45+ days prior to travel 10% of total booking amount
30–44 days prior to travel 25% of total booking amount
15–29 days prior to travel 50% of total booking amount
7–14 days prior to travel 75% of total booking amount
Less than 7 days / No Show 100% (No refund)

Special Charges Apply For:

  • • Air tickets - follow airline's cancellation policy
  • • Visas - follow government/visa agency policy (typically non-refundable)
  • • Cruises - follow cruise operator's cancellation policy
  • • Peak season bookings - may have stricter cancellation terms
  • • Special event/festival bookings - may be 100% non-refundable

2. Non-Refundable Components

The following charges and fees are strictly non-refundable under all circumstances:

Note: These amounts are deducted before calculating any refund due to cancellation.

3. Refund Processing

If your cancellation qualifies for a refund, please follow this process:

Refund Status: You can track your refund status by contacting us at bookings@paperboatholidays.in with your booking reference number.

4. Cancellation by Company

In rare cases, PAPERBOAT HOLIDAYS LLP may need to cancel or modify a booking due to operational or unforeseen circumstances.

Reasons for Company Cancellation:

Options Provided:

In such cases, PAPERBOAT HOLIDAYS LLP will offer:

No Additional Compensation: No additional compensation or damages shall be payable for company-initiated cancellations due to circumstances beyond our control.

5. Modification of Dates

If you wish to modify your travel dates instead of canceling:

6. Contact & Support

For Cancellation or Refund Requests:

Email: bookings@paperboatholidays.in

Phone: +91-8335051986

Address: 12A Panditya Place, 1st Floor, Kolkata – 700029, India

Business Hours: Mon - Sun: 9:00 AM - 9:00 PM IST

Response Time: We will respond to your request within 24 hours